1. WHAT IS WARRANTY
We, RICMAS promise every WMF machine customer to rectify any problem with your machine which is deemed to have been with the machine already upon purchase. Warranty works inclusive of spare parts is free of any charges to the customer for a period of 12 Months after the customer has signed the Installation Form confirming a satisfactory hand-over.
2. WHAT IS NOT COVERED UNDER WARRANTY
Any problem arising from operation which was not with the machine already when it was purchased or any of the below mentioned points are not covered under Warranty and service charges will apply for rectification.
All above mention points will not be rectified under Warranty and service charges will apply.
Any Warranty works on a Machine does not reset or prolong the original Warranty.
3. WARRANTY REGISTRATION
If you purchased your WMF Machine from RICMAS you do not have to register your Warranty as it is done electronically on our cloud. You can look-up your Warranty on this link here »
If you purchased the machine from one of our dealers, please approach the dealer for execution of Warranty.
1. Cup Warmers, Cup & Cool and Milk Fridges
WMF Accessories have a limited amount of spare parts available to repair. Should any of these Appliances fail within 12 Months after the customer has signed the Installation Form, we shall inspect the equipment and our technical department shall then decide to repair or exchange the Appliance.
If damages are obviously due to mishandling or not following the instruction manual, no Warranty shall apply.
Any Warranty works on an Accessory does not reset or prolong the original Warranty.
Effective June 1, 2016