RICMAS International Pte. Ltd.
RICMAS

WMF WARRANTY SERVICING

To give you peace of mind

1. WHAT IS WARRANTY ?

We, RICMAS promise every WMF machine customer to rectify any problem with your machine during warranty, which is deemed to have been with the machine already upon purchase, for a period of 12 months upon purchase.
All Warranty works is executed on site and includes labor as well as parts free of charge.
Warranty works on a machine does not reset or prolong the original Warranty.

2. WHAT IS NOT COVERED UNDER WARRANTY ?

Any problem arising from operation which was not with the machine already when it was purchased or any of the below mentioned points are not covered under Warranty and service charges will apply for rectification.

  • If you do not use the machine, or do not follow the cleaning instructions in accordance what is printed in the Operator's Instruction Manual.
  • If you use the machine on a power supply other than stated on the Rating Label by applying Transformers, Voltage Regulators or any other measure to make the machine work.
  • Normal Wear & Tear of moving parts inclusive of O-Rings and Seals.
  • Clogged Grinders due to non-suitable coffee beans or not properly handled beans even if the beans are purchased from RICMAS.
  • Removal of foreign parts in the grinder.
  • Harden Milk in Frothers, Milk Tubes or discoloured milk Hoses.
  • Scratches on decorative Parts like Drip Tray or the Casing
  • Broken decorative parts
  • Using Cleaning Materials other than original WMF Cleaning Material

All above mention points will not be rectified under Warranty. Service charges will apply.

3. WMF ACCESSORIES WARRANTY

Should any Accessory fail during warranty periode, our technical department shall then decide to repair or exchange the Appliance. The customer has no right to request for an exchange.

If damages are obviously due to mishandling or not following the instruction manual, no Warranty shall apply. Any Warranty works on an Accessory does not reset or prolong the original Warranty.

Effective December 6, 2016

Copyright © 2016 RICMAS International Pte. Ltd. • December 6, 2016