WMF

WMF SERVICE

OUR EXPERTISE AT YOUR DISPOSAL

WMF machine SERVICING

The moment a new WMF Coffee Machine is sold by RICMAS it is the beginning of a long partnership to come. WMF Coffee Machines are built to be a success from day one. And our extensive, personalized service ensures each one provides a long life of reliable performance. WMF builds cutting-edge professional coffee machines, and our service guarantee ensures they receive technologically state-of-the-art treatment throughout their working lives. Regular training at WMF Germany Training Centres ensures this know-how is continuously passed on to our entire service network. So you can be sure your machine will operate perfectly for many years, delivering outstanding coffee quality and excellent returns on your investment.

JURA Service 1

1. INSTALLATION

Each WMF professional coffee machine is installed by a highly qualified and experienced technician, who knows how to fine-tune it to your specific environment and taste, considering the type of water, your preferred beans, the operating staff, and more. The result is the best cup of coffee for your customers, now and over the long term.

2. MAINTENANCE

Only a well-maintained machine can guarantee consistently superb coffee quality. That’s why your service technician will check your machine regularly and systematically, cleaning and descaling it when required. We do apply Factory supplied Service Kits (a predefined set of Spare Parts) which assures the replacement of wear and tear parts before they fail.

3. REPAIR

In the rare event of a repair becoming necessary, you can rest assured that RICMAS is your ideal partner. We use exclusively original parts, combining rapid availability with the highest quality. What’s more, a technician with the right know-how will quickly be on hand to get your machine operational again, so it can keep contributing to the success of your business.

4. CERTIFIED SERVICE PARTNER

Our Service Engineers are regularly trained at the WMF Factory in Germany. This assures up-to-date knowledge and a highest possible standard.
WMF evaluates our Service Stands, Cloud-driven Service Recording and an extensive List of Spare Parts. Base on that, we do get certified by WMF Germany.

SERVICE PROVIDED


WMF WARRANTY SERVICE

Every Machine comes with 12 Months Warranty


WMF AD HOC SERVICE

If your machine needs service


WMF SERVICE AGREEMENTS

Protect your Machine with regulair Servicing.


IF YOU NEED TO CALL US (OFFICE HOURS)

Working Days 08:30 to 17:30 call - 65628853


IF YOU NEED TO CALL US (OFF HOURS)

Working Days from 17:30 to 22:00 call - 82999169

Off Days from 08:30 to 22:00 call - 82999169

 

SERVICING IS OUR BUSINESS AND PASSION



Copyright © 2019 RICMAS International Pte. Ltd. • Singapore • September 5, 2019